Lets talk about Responsible Gambling

Username: STVHaLLeWq1
Forgotten password?
Hi Randy,

At Matchbook we take Responsible Gambling very seriously and we want the Matchbook experience to be enjoyable for all our users. We understand the effects gaming issues can have on an individual, their day to day lives and their families. We believe it is important that all of our customers are aware of the tools we have available to help them gamble responsibly.

Gambling should be an enjoyable leisure activity, so to ensure you remain in control, it may help you to remember the following:

  • You should only gamble what you can afford to lose.
  • Avoid chasing losses.
  • Keep track of the time and amount you spend gambling.

Matchbook offers the following tools to manage your gambling activity:

If you are concerned that you may have a gambling problem then please ask yourself the following questions or use GamCare’s Self-Assessment Tool.

Deposit Limits allow you to manage the amount of money you are able to deposit into your account over a Daily, Weekly or Monthly period.

If you want to take a short break from betting and gaming with Matchbook, you can do so by taking a Time-Out for a minimum of 24 hours and a maximum of 6 weeks.

If you want to prevent yourself from gambling for a longer period of time, you can self-exclude and your account will be closed for a minimum of 6 months. If you take this option we would recommend you also self-exclude from all betting and gaming operators you may hold accounts with.

GamCare – www.gamcare.org.uk; Freephone: +44 808 8020 133
Gamblers Anonymous – www.gamblersanonymous.org
Gambling Therapy – www.gamblingtherapy.org

If you would like any further information about the above options, please visit the Responsible Gambling section of our site here.

All our Customer Service staff receive awareness training on problem gambling issues and are here to talk to you about any concerns.
If you need any help you can contact us by responsible or support.

Kind Regards,
The Matchbook Team

android icon ios icon
shutterstock icon twitter icon facebook icon
Licensed and regulated by the Gambling Commission for customers in GB
Alderney Gambling Commission Gamecare Certified Problem Gambling Support 18+
Matchbook © Copyright 2018
Unsubscribe Terms & Conditions

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.